Platform updates September 2026

You can choose to be paid in person. The traveller pays a deposit by card when they book and hands you the rest on the day, in cash or on your own card machine. The deposit is our platform cost, so everything handed to you on the day is yours, and your monthly invoice lists the booking like any other. You need no Stripe account for this, so guides in countries where card payouts are not open yet can sell today. It is each guide's own choice, on your guide profile under how travellers pay you.

When a tour, or a change to it, is approved, we draft it in the other site languages the tour runs in. Nothing goes live until you have read each version beside your original and published it, and you can still edit a version after publishing it. The translations are in the sidebar of the tour editor. Since the end of the month the same goes for your bio: you can see, check and correct it in each language from your profile.

The guides page lists every guide. Each city has a page of its own, and so does each language spoken by the guides there, such as French-speaking guides in Porto. Every guide card has a button to ask for a private tour, so a traveller can reach you before your first tour is published.

Guides are ordered by their reviews, by keeping the bookings they accept, and by answering travellers. Among guides level on those, a profile with a photo and a bio of a few sentences comes first. What you pay us never changes the order. If you have two minutes, the photo and the bio are the two things to do.

The morning after a tour, the traveller gets one short message asking how the day went, and only one. You no longer need to ask.

A tour can offer several pickup places, the ones you pass on the way, and the traveller chooses one when booking. You can name where the tour really ends, add a note beside the pickup and beside the drop-off, and travellers see all of it on the tour page and in their reminder. It is on the Pickup step of the tour editor. Most tours keep one meeting point, and nothing changes for them.

• A change that touches nothing we check, such as the languages a tour runs in, goes live straight away. A price is checked, so a price change still waits for review.
• You can send changes for review from any step of the editor.
• Adding themes works again, and you can browse all of them instead of guessing their names. If you tried in August and gave up, try again.
• Your tours list shows what each tour still needs, with suggestion cards you can dismiss, and the "what's included" step offers the usual items as chips.
• The editor warns you before unsaved changes are lost, and all of it works on a phone.

If you manage your calendar in Bókun, you can connect it, so a seat sold here is taken there too. Booking emails can go to a reservations address that is not the one you sign in with.

There is a bell in the header now. Things that happened to you, a booking, a message, a review, light its number. News like this update shows as a quiet dot. You can switch the news off with your other emails; your own bookings always come through.

• The home page deals its tour rows out across guides, so one guide's catalogue no longer fills a row.

Updates like this one appear in the Journal each month. The help centre has the longer answers, and the contact form reaches us for anything it does not cover.