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Which tour, which date, and what you need. If it's about a booking you've already made, the reference from your confirmation email helps. Where you guide and what you'd like to know. If it's about payouts, tell us which country you're paid in. Who you write for or what you'd like to work on together, and your deadline if you have one. What you found and how to reproduce it. We'll confirm we've read it within two working days, and we won't take action against anyone reporting in good faith.

We answer in English, French, German, Italian, Spanish and Turkish. Write in whichever you prefer.